Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"I got a great price on my bike here. The service dept is a little pricey, but they are the best around. I have been to about every shop on the south end, and I know what I'm going to get at RMC. I only wish that I could check the status of parts ordered by the service dept, to get a better idea of when the work will get done. Sometimes parts get back ordered and you end up waiting longer than you expect, with no word this can be very frustrating. Is there any way to do this?"
By: MICHAEL SUMNER, WA
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By: anthony burien, WA
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"Had a small issue because the bike we wanted had a recall on it and we couldn't take it home that night but R.M.C. made everything happen so that my wife was happy. The people took it as if it was there own and did everything in there power to take care of us. I will be back to buy again from them."
By: Charles lakebay, WA
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"Overall Wonderful experience from start to finish. The staff at RMC went above and beyond my expectations."
By: Anonymous Tacoma, WA
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"I have bought a total of 6 street bikes from this dealership and I always get treated with respect and honesty. Renton motorcycles is the best dealership is in the state of Washington period and people need to know this.... my Thanks to Mark Hitchcock sales manager and Brett Hicks sales ,the awesome guys......"
By: HOWARD Kent, WA
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By: Anonymous seattle, WA
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"Hands down best dealership ever... You guys are amazing and treat people with upmost respecte every time i come in... keep up the great work.. .oh and Brett Hicks for President... dont ever loose that guy...
thanks for everything...
life long customer
Ben B."
By: Ben federal way, WA
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"I love the selection of motocross bikes and atv's that RMC has available. The staff is amazingly nice and helpful. My experience at RMC makes me want to come back each and every time. "
By: Brittany Tacoma, WA
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"This is my 2nd purchase with RMC. Just like my first purchase, I had a great experience once again. Thanks to Carl for taking care of me and my family and making the purchasing experience as good as possible. I also want to extend my thanks to dave @ finance. I will definately return for any future purchases."
By: Richie tacoma, WA
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"Garyn and the staff went out of their way to make this purchase happen and on a time line as well.
From the sales department to parts and accessories, the people make this a great dealership.
1 happy Hayabusa Owner"
By: Doc Renton, WA
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" In a nut shell : I just don't go anywhere else !!
Service gets me in and out in short order, Parts usually has what I need and the staff goes above and beyond the call.
Kudos and a big THANKS to the RMC staff."
By: Robert Orting, WA
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"I've been to a lot of dealerships around the state, and I have to say the folks at RMC are second to none. A few weeks ago my wife and I spent almost $1000 on apparel and accessories, and normally I would be freaking out spending that kind of money, but thanks to Coleen and Rory in the apparel dept., it was the best (and most fun) shopping experience I've ever had....anywhere! There were super friendly, helpful, and very knowledgable.on the products. And despite living in Eastern Washington, there's no question that it's worth the trip over to RMC for all my future motorcycle needs. "
By: Tim Wenatchee, WA
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"I get exited just to go the place. R.M.C. always has what I need and a friendly staff that really know their stuff. I dropped off my cr for sevice today and it should be done by tomarow. i have no doubt in my mind that the service staff will do a great job just like the rest of their co-workers. Best place around."
By: Alex Des Moines, WA
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"I purchased my Yamaha XV1700 about 3 years ago from renton motorcycles via the internet sales department. everything then was perfect, easy and i was very happy. Today Saturday August 8 2009, I was preparing my motorcycle for the big Escort of the Dignity Vietnam Memorial Wall rally for August 9th. After i had washed and polished my bike, i was heading down to the gas station to top it off and i had a major rear tire blow out. This was approximately 330p on a Saturday. While i was waiting for a flatbed to pick up my bike, i called down to RMC explained to Jim Ackerman my situation, and asked if there was anything he could do. He told me. .if i could get my bike into the shop before close.. they would stay after and get that tire changed so i could do that ride on Sunday. He then put me in contact with the parts department.. and i'm sorry i didn't catch her name.. but she didn't see my tire in the computer, but went to the back and looked for and found my tire and called me back sayin they had it.
the purchase of the tire, and the replacement of the tire went very smooth.. LE down there in service knew of my situation and was very helpful and expidited the service for me. Everyone at RMC was SOO helpful and accomodating and stayed after .. i went back to service to deliver the tire i purchased at the parts dpt .. and my bike was the only one being worked on.. talk about ABOVE AND BEYOND! they even took the time to rub the blue off the white walls of the new tire..
i'm really happy with my bike.. but i'm even HAPPIER with the service and the people at RMC. high praise indeed for LE, and Jim for steppin OUT and UP to make my bike ridable for the Vietnam rally. wow. you have an excellent crew.
btw.. while i was waiting, i enjoyed a pint and dinner at the Irish pub. great service there too!
a VERY PLEASED and repeat customer thanks you and all your staff for making August 9th happen for me.
TJ Anderson
Renton."
By: TJ renton, WA
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"Carl was great and very helpfull, the entire finance staff is excellent. myself and my brother picked the right place to do business in and will for sure will not go anywhere else. thanks a lot rmc."
By: Anonymous tacoma, WA
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"I'd like to thank RMC for their support of NW racing and for their help in protecting our rights to ride. Once again, they've gone above and beyond by providing pop-ups, getting the word out and as a caravan starting point for the 2009 WOHVA Off-Highway Vehicle Rally in Olympia.
I've bought several motorcycles from RMC over the years and not only have they always provided great value and great service, they've backed it up with 1st class support. "
By: Kevin Auburn, WA
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"I have to tell you I was so impressed when I walked into your store, the size and inventory is out standing. When I walked up to the parts counter I was greeted by Jake Flory who was a pleasure to work with. I have been to several bike shops in the North end and I haven't been near as happy and impressed as I was when I left your store. Thanks, and I WILL drive the extra miles to get what I need in the further"
By: Frank Stanwood, WA
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"Unfortunatly my jetski didn't work out for me, which was crushing, but the service department and dealership was AMAZING with handling my problems. Even though I left empty handed it still exemplified customer service and I don't think any place can match it. Best place ever to buy from. People can feel confident that their best interests aren't ignored once they sign the papers, but the people still care about support services and the happiness of the customers. Thank you guys :)"
By: Lindsay Auburn, WA
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"Id like to say thank you to carl murano and the great staff at renton motorcycles! I bought a Rancher 400es 4x4, I called Carl with my numbers he called back and wow was I impressed I told him that Id like the bike and paperwork at the door the morning i came to pick the bike up and bam there it all was!!!! People here are great the service is what i liked the best of the whole experience they make you feel at home! Thanks again.
John Morris"
By: John Elma, WA
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"I was refered to Jarett B. by a friend at work. He did a great job of making me feel like I was the only one. I know he works with alot of people but I didn't feel that when I was with him. Thank you all "
By: Anonymous puyallup, WA
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"We had shopped at many stores in the area from Olympia to North of Tacoma and many surrounding areas. They truly catered to our needs, wishes and price. We came out with the bikes of our dreams that we previously did not think was possible for us. The staff was knowledgeable, even the service dept. talked to us about things we might want to know and we were introduced to many there. During our not too long of a way we were kept informed of what was happening or what they were working on. REAL customer service DOES still exist!"
By: Carmen Olympia, WA
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"I have found the whole experience with RMC to be one of the best examples of customer service I can imagine. From my first contact (Joe Belshaw) through the sale ( Brett Hicks) to the new owners clinic ( very cool) I was treated with respect and courtesy by everyone and made to feel like the most important customer you have.
Thanks, I will be a customer for life.
John Hutton"
By: John Milton, WA
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"phone call at 0940--7/7/08--both 'Le' in repair & parts guy very helpful. I also appreciated their sense of humor"
By: BOB Seattle, WA
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"the service department, and techs were very professional and courteous. the work done was of high quality"
By: bill nampa, ID
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"I can't tell you how enjoyable our experience was at Renton Motorcycle Co.. After some bike shopping in the local area, w/lousy attitudes, salesmen w/blank stares watching the clock for closing time, this was so pleasant. From the moment we walked in...a "welcome" upon entry, seeing an easy to manuever floorspace w/ a huge selection of all brands, designated areas for clothing, parts, service, accessories, the store was large, very clean, well organized & smiles were everywhere. Nice! We wandered for about 8-10 minutes before landing on what we came to see. Both my husband & I were buying bikes. This place was nice to us BEFORE they even knew we were going to be purchasing 2! OUR salesman, Wayne Boggs, was attentive, smiling, he wasn't juggling 5 sales at once (& if he was he never let us know it, like we were the only ones in the store on Memorial Day w/sales going on & 100's [might I say 1000's while we were there] of people in & out nonstop [Smart to be open on a holiday]). He listened, got us prices, understood our offers, his rapid move's back & forth through the store & Bam! 2 deals done w/ everyone still smiling. We met the financial manager, parts staff, clothing staff, floor sales manager...everyone was wonderful. From being welcomed at the door to shaking hands outside at our truck after loading one of the bikes...our hats off to what sales & service should be all about. The customer's experience & great products."
By: Cher Kent, WA
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"Thank you to the service dept. I can do some of my maintenance and repairs, fortunately, the Service Dept. takes care of where I drop off. Great expertice, promptness, courtesy and quality."
By: Anonymous Federal Way, WA
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By: JODY SPANAWAY, WA
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"Brett Hicks went way out of his way and not to mention came in on HIS time (his day off) to help me finish my loan app and to make sure that i left with no question and was totally comfurtable with my purcahse. WOW i cant say enough just want to say thank you again and look forward to a great relashionship for many years to come from your shop. Thanks again
Tom Reed"
By: Tom port Orchard, WA
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"Overall, a great experience. The store itself is fun to visit. Lots of awesome bikes to look at and friendly people. If you're hungry, they even have a sports bar and grill and they serve a decent cheeseburger. Try the Texas Burger with fried jalapenos! I bought a pre owned KLR 650 and everyone made me feel like I was buying a brand new top of the line machine. Wayne was my internet sales guy and I found him to be friendly and accomodating. The sale went smoothly and I got a great bike for a reasonable price. I will continue to shop at RMC for my motorcycle needs and accessories, and I would certainly recommend them to anyone. "
By: Timothy Lacey, WA
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"Dave was my salesperson, and he did a great job.
I came from out of town to buy the bike, and we did our negotiations over the phone, and there were no suprises when I got to the dealership. He was also kind enough to pick me up from the airport.
He patiently explained the details of the bike to me, and made sure I understood how all the systems work.
When I noticed some minor scratches on a couple of trim pieces he send me replacements ASAP so I could correct the problem.
Overall, about the best new motor vehicle purchace experience I have had."
By: William Kennewick, WA
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"The variety of motorcycles is far greater than the ones that I found in Bellevue dealerships. Moreover, the overall price came down much lower than Bellevue dealerships. The sales people were very friendly, knowledgeable. Finance and insurance wasn't a problem as I paid cash for my bike. Overall, a very good experience."
By: Anonymous Redmond, WA
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"I HATE HAVING TO GO AND PURCHASE NEW CARS AND SUCH. I HATE THE WHOLE MAKE AN OFFER AND THE SALESMAN TAKING IT TO HIS MANAGER FOR THE COUNTER OFFER. I HATE THE FINACE GUY TRYING TO UP SELL ME INTO SOME OVER PRICED WARRANTY THAT I DON'T NEED.
I PURCHASED MY NEW SKI FROM YOUR STORE LAST NIGHT AND THE EXPERIANCE WAS WONDERFUL! MY SALESMAN SEAN KLARER HAD ALL MY PAPERWORK IN ORDER WHEN I ARRIVED AND HE HAD THE BEST PRICE IN TOWN! YOUR STORE AND INVENTORY ARE HUGE!! VERY IMPRESSIVE FACILITY!
THANKS FOR A GOOD EXPERIANCE, AND A GREAT DEAL!
CHAD LITTLE"
By: CHAD ARLINGTON, WA
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"It was a pleasure dealing with Mark Swanson via the internet sales program, and when picking up our bikes. The price was the best deal in Washington. I have recommened Mark and RM to friends and co-workers. With gas going to over $4.oo this summer, we are felling real good about our purchase. Thanks Mark for making it happen."
By: KEN SEATTLE, WA
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"I have purchased a couple atvs there already. My brother just recently went and bought his first atv (suzuki 400). Let me tell you that Garynn is a awesome help with anyone who is purchasing a bike! He is great to talk to and do business with, he even got my locked keys out of my car for me! Dont forget to stop by the lounge, they have awesome drinks and food too! Thanks RMC!"
By: Tanna Renton, WA
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"This was one of the most pleasant buying experiances I have ever had, The salesman that helped me Mark Swanson was curtious and very helpful in answering all my questions. Other staff were polite and always smiling, the store was neat and clean and the atmosphere was all around pleasant. I even had lunch upstairs in the cafe while waiting for everything to be finalized with my purchase, this is the BEST DEALERSHIP I have ever visited and a one stop shop for all your needs. I would recomend to anyone in the market for a Motorcycle, Dirt bike, ATV, Water craft, Toy hauler, parts, you name it they have it, to try this store and see there great customer service and wide selection. THANK YOU again Mark for all your help, RMC has all my business for future purchases and I will recomend your store to all my friends.
Tim Steenerson"
By: Tim Bremerton, WA
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By: ngo ha noi, KS
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"I cant say enough about how happy I was with my buying experience. Wayne Boggs kept me well informed on a bike I was waiting on and made sure I was the first one to see it..Overall a great experience..I feel like a kid again and Im 40 years old!! Highly recommend--very professional and great product selection."
By: Michael Renton, WA
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"I made several call to Bret Hicks my sale rep at RMC and he deliveried on everythig he had promissed. Thank God for RMC. The best buying experience I ever had. The other 3 dealerships I visited were wonderful on the phone but turned into the shell game once I arrived. There is no game playing at RMC, just honesty. Thanks!!"
By: GREG Port Orchard, AS
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"I just want to thank you for the awesome buying experience. Garret was a great help and got me the answers I needed, even though it was past closing hours he kept right with me from start to finish. I have been at other stores and your customer service is top notch, other stores could learn a thing from your store. "
By: roger WA
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"Brett Hicks and the whole team at RMC is an awesome group of people. We have bought several bikes from them and wouldn't think of going anywhere else. They have made the whole process of purchasing to maintenance of the bikes a great experience. I would highly recommend them!"
By: Martine and Tom Seattle, WA
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By: Jean-Claude Tukwila, WA
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"I recently traded in my touring bike for a 2006 Honda ST1300 with ABS and I cant say enough good things about RMC and its professional sales staff.
Trading in a vehicle can sometimes be an akward and frustrating process. RMC was able to meet my needs with a fair market value trade in for my used bike.
The service and parts deparment are very friendly and very knowledgeable as well. Thanks to everyone at RMC for your great customer service. Keep up the good work!"
By: Stewart Snoqualmie, WA
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By: Anonymous Walla Walla, WA
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"I'm glad I chose Renton Motorcycles for my Honda Shadow VLX purchase. Great salespeople, great showroom, restaurant, and gear/accessories. I'll definitely recommend Renton Motorcycles to my friends!"
By: Restita Renton, WA
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"Mark the Internet salesman is great you could not ask for better guy for sales and delivery on a bike. He steps up and follows through.
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By: Kelly Oak Harbor , WA
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"I ended up talking to a great young man by the name of Sean Vanpay, and I just thought he was wonderful. He made my experience one that I will never forget, I look forward to going back again."
By: Anonymous Palm Desert, CA
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By: Ryan Puyallup, WA
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"Everyone was very helpful and friendly, and now RMC is the only motorcycle store I go to. "
By: Johnny Auburn, WA
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"i love the place!"
By: jordan enumclaw, WA
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"I once ate a whole turtle standing alive, this experience was good when i purchased my bike from rmc this expeirence was excellent!
thanx rmc, i can walk again"
